Service Department
Phone: (800) 897-4488, Ext. 2
Fax: (978) 635-0723
Monday - Friday
8:00 AM - 5:00 PM
Saturday - Sunday
Closed
Village Saab would like to be your full service, factory authorized Saab dealer. Our service hours are Mon - Fri, 8:00AM - 5:00PM. We have a night drop box for after hours drop off capability. The box is located to the right of the service entrance.
A service shuttle is available within a reasonable radius of the dealership, including the South Acton commuter rail station. Please let us know if a ride is needed when making an appointment.
We can accommodate minor service work such as oil changes and tire rotations on a wait basis. We have coffee, tea, hot cocoa, and a television available in our waiting area. Our fleet of service loaners is available to customers for warranty repairs and major service to cars purchased through Village Saab.
Village Saab now has wireless internet available in the showroom and customer waiting area for your convenience. See signs for details.
We offer a wide variety of services in addition to Saab maintenance, such as interior and exterior reconditioning, upholestry/leather repair, dent removal, and glass repair. Please feel free to call or e-mail us to schedule service. Your complete satisfaction is our goal. If at anytime your are not completely satisfied, please contact our service and parts director Mark Carlson via the phone number/email posted below.
Mark Carlson
Service & Parts Director
Phone
(978)268-9107
markcarlson@villagesaab.com
B.A of Mendon MA - "Mark Carlson is a terrific professional and always
eager to help which is a rare situation these days. Thank you Mark."
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Marc Cormier
Service Advisor
Phone
(978)268-9109
service@villagesaab.com
P.S. of Lincoln MA - "Marc could not have been nicer or more
patient with me. You have a wonderful team going there. Do whatever it takes to keep them!"
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Alex McWilliam
Service Advisor (Retired)
Thanks for 30 years of Saab service expertise, 17 of which were here at Village Saab. Best wishes from all of us, and enjoy your retirement!
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Our Valued Customers
Testimonials
C.T. of Maynard MA - "As always I was completely satisfied.
Not only with the service but with the friendly people!"
C.N. of Waltham MA - "By far the best service I have ever received! Thank you!"
R.P of Lowell MA - "On a scale of 1 to 10 I give a 20!"
A.C of Townsend MA - "Everyone at Village Saab has been great!
I highly recommend your dealership."
T.S of Belmont MA - "Everything about the arrangements was terrific. Scheduling and coordination was flawless and I was constantly updated about the progress. I could not be more impressed with how efficiently and courteously the appointment was handled."
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